Should you require support for your BAHMÜLLER machine our qualified team of specialists also is available to help you outside of regular business hours.
Our experts help you to quickly solve problems. They will analyze the problem, coordinate required repair service – with BAHMÜLLER’s competent corrugated converting team you have a competent partner on your side to assure continuous production. We successfully reduce downtimes of your equipment along with associated costs and increase availability of your machine.
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Current time in Plüderhausen (GERMANY): Uhr
+49 7181 809 132
Outside business hours
Outside business hours In urgent cases, our paid hotline is available:
Hotline: +49 1806 224 355
Service Kontakt:
+49 7181 809 132
support.w@bahmueller.de
Current service status:
Outside business hours
Within business hours
Outside business hours our hotline is available to you in urgent cases for a fee.
On-call times:
Mon-Thu: 00:00 to 07:00 and 17:00 to 24:00 (CET)
Fri: 00:00 to 07:00 and 16:30 to 24:00 (CET)
Sat: 00:00 to 17:00 (CET)
Sun: 22:00 - 7:00 (CET)
Use and fee of the service hotline outside regular business hours:
EUR 200.00 plus working time (EUR 150.00 per hour or part thereof)
The service hotline should only be contacted outside of business hours in emergencies, e.g. in the event of machine failure.
Inquiries via the service hotline, e.g. regarding training and spare parts, will be charged at EUR 200.00 plus working time (EUR 150.00 per hour or part thereof).
Note:
No service or hotline is available on the following public holidays.
(However, your request will be accepted 7/24 all year round and will be processed as soon as possible)
January 01st
May 01st
Good Friday
Easter Sunday
Easter Monday
Whit Sunday
Whit Monday
October 3rd
November 1st
December 24th to 26th
Chargeable service hotline - outside business hours:
Hotline: +49 1806 224 355
A quick and solutions oriented analysis of your problem is self-understood. Profit from our flexible service solutions and advantages:
Time Savings
Just a fraction of the time it used to take to do a failure analysis. Therefore you will have a higher machine availability.
Cost reduction
Lower repair and maintenance costs
Productivity increase
Productivity increase due to higher machine availability and optimized process coordination.
Support
Qualified support for the service team; increased production productivity
Your BAHMÜLLER Online-Service-functionality encompasses: