Logo Bahmüller

SERVICE HOTLINE – YOUR QUICK AND COMPETENT CONTACT PARTNER

Should you require support for your BAHMÜLLER machine our qualified team of specialists also is available to help you outside of regular business hours.

Our experts help you to quickly solve problems. They will analyze the problem, coordinate required repair service – with BAHMÜLLER’s competent corrugated converting team you have a competent partner on your side to assure continuous production. We successfully reduce downtimes of your equipment along with associated costs and increase availability of your machine.

SERVICE CORRUGATED BOARD CONVERTING SYSTEMS

Our business hours

Mo. Start - Uhr (CET)

Di. Start - Uhr (CET)

Mi. Start - Uhr (CET)

Do. Start - Uhr (CET)

Fr. Start - Uhr (CET)

Current time in Plüderhausen (GERMANY): Uhr

Service Contact

+49 7181 809 132

support.w@bahmueller.de

Outside business hours

Outside business hours In urgent cases, our paid hotline is available:

Hotline: +49 1806 224 355

Service Kontakt:
+49 7181 809 132
support.w@bahmueller.de

Current service status:

Outside business hours

Within business hours

Outside business hours our hotline is available to you in urgent cases for a fee.

On-call times:
Mon-Thu: 00:00 to 07:00 and 17:00 to 24:00 (CET)
Fri: 00:00 to 07:00 and 16:30 to 24:00 (CET)
Sat: 00:00 to 17:00 (CET)
Sun: 22:00 - 7:00 (CET)

Use and fee of the service hotline outside regular business hours:
EUR 200.00 plus working time (EUR 150.00 per hour or part thereof)
The service hotline should only be contacted outside of business hours in emergencies, e.g. in the event of machine failure.
Inquiries via the service hotline, e.g. regarding training and spare parts, will be charged at EUR 200.00 plus working time (EUR 150.00 per hour or part thereof).


Note:
No service or hotline is available on the following public holidays.
(However, your request will be accepted 7/24 all year round and will be processed as soon as possible)
January 01st
May 01st
Good Friday
Easter Sunday
Easter Monday
Whit Sunday
Whit Monday
October 3rd
November 1st
December 24th to 26th

Chargeable service hotline - outside business hours:
Hotline: +49 1806 224 355

YOUR SPECIAL ADVANTAGE: BAHMÜLLER ONLINE-SERVICE (BOS)

A quick and solutions oriented analysis of your problem is self-understood. Profit from our flexible service solutions and advantages:

Time Savings
Just a fraction of the time it used to take to do a failure analysis. Therefore you will have a higher machine availability.

Cost reduction

Lower repair and maintenance costs

Productivity increase
Productivity increase due to higher machine availability and optimized process coordination.

Support

Qualified support for the service team; increased production productivity

Your BAHMÜLLER Online-Service-functionality encompasses:


  • Condition assessment of your machine
  • Analysis of diagnostic programs to support the technical experts
  • Onsite service coordination can be planned immediately
  • Long-distance maintenance, software update and programming

WE ARE LOOKING FORWARD FOR YOUR CALL


Our head office will be glad to advise you.

phone +49-(0)7181-809-0
fax +49-(0)7181-809-234
e-Mail info@bahmueller.de


You will find your personal contact on the different departments under the rubric service.

BAHMÜLLER YOUR CONTACT


Please find our contact persons for each country. Choose a county and a department. We look forward to hearing from you.

BAHMÜLLER Contacts

MESSAGE TO BAHMÜLLER


Simply contact us by a short message. We are looking forward for your message.

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